Account Manager – Commercials Talent – Detroit

Job Location(s):  Detroit

The TEAM Companies offer an exciting opportunity to help provide behind-the-scenes business support for the creation of commercials and other short-form content. TTC’s Talent Payroll Department works closely with advertising agencies, commercial production companies and other creative entities to pay union and non-union actors, singers, Voice Over artists and other performers.  The Account Manager works closely with clients and helping them better understand how performer union agreements and labor laws impact their creative concept. The Account Manager is responsible for setting up projects in TTC’s system, processing payroll and issuing client invoices within the company’s 48-hour turn-around time frame.  This is a key, “team-player” position that requires accuracy, attention to detail, initiative and a pro-active approach to responsibilities and working with colleagues.  Discretion in handling company and private or personal client and employee information is required, along with a positive attitude, professional ethics, appearance and conduct.

Duties & Tasks

Duties and Tasks include, but are not limited to those listed below.

  • Interface between clients and payroll team on project set-up, payroll review, verification and processing, as well as residuals processing.
  • Project analysis, budgeting and estimating.
  • Client follow-up on Celebrity Payment Guarantees and Residuals Tracking.
  • Client support for talent contract inquiries, audits, union waivers and final cast determinations.
  • Data and project system maintenance to ensure accuracy of records and client notifications.
  • Assist with verifying Payroll – Union & Non-Union / Review of outgoing invoices.
  • Back-up other staff members and fill in for colleagues when required due to absence or workload.
  • Assist with additional or special tasks as requested.
  • Work with management in the development and enhancement of computer systems.
  • Assist with follow-up to verify or update W4, Minor Trust, agent, or other payroll information.
  • Handle inquiry phone calls as needed, and inform department management of issues or seek assistance with questions as necessary.

Administration & Support

  • Assist with performer/employee information management as needed.
    • Work with Coordinators to gather information for payroll processing.
    • W4 info, Minor Trust (“Coogan”) info, etc.
  • Follow-up with performers/employees to clarify information
  • Distribute invoices.
  • Assist with accounting aspects of payroll, billing and client payments.
    • Review unapplied receipts.
    • Request refunds.
    • Prepare and distribute overpayment/recoupment notices.
    • Generate check requests for signatories.
  • Assist with payroll system enhancements by providing positive input regarding needs and requirements necessary to accomplish various department tasks.
  • Perform other duties, tasks or special projects as instructed or requested.
  • Communicate information from clients and performers/employees to internal team members and department staff.

Knowledge, Skills & Abilities

  • Basic office skills and abilities, knowledge of standard office equipment and professional interaction with colleagues management and executives.
  • Excellent oral and written communication skills in English;
  • Positive attitude and outstanding client service skills.
  • Knowledge of government and entertainment/advertising industry rules and regulations for payroll is preferred.
  • Knowledge of SAG-AFTRA, AFM contracts for advertising or entertainment
  • PC Computer skills including Outlook, Word, Excel, ACT, and willingness to learn new and/or proprietary computer applications.
  • Attention to detail and ability to work well under pressure.
  • Flexible multi-tasker.
  • Organizational skills: establish priorities, work independently, and proceed with objectives without supervision.
  • Excellent editing skills
  • Strong analytical skills.
  • Willingness to learn on the job.

Credentials, Experience & Education

  • Minimum Educational requirement High School Graduate.
  • College business courses or equivalent work experience preferred.
  • Minimum two years work experience required in advertising or entertainment talent payroll.

Additonal Comments


  • Willingness to perform a variety of tasks and be able to change assignments on short notice.
  • Must completion of tasks, and assignments in accordance with instructions, standards and deadlines or.
  • Maintain professional working relationships with clients and co-workers,.
  • Willing to work overtime, as requested.
  • Ability to assume responsibility for special projects.
  • Willing to travel, if necessary,
  • Remain current with industry standards and practices through self-education, seminar attendance or other educational or training programs.



  • Employees are expected to comply with all terms and conditions of company personnel policies, including, , professional ethics and conduct, attire and appearance standards, attendance and reporting of absences, overtime policies, etc.
  • All TTC employees are required to maintain strict confidentiality with respect to company systems and client and performer/employee